Legal
Terms of Service
These Terms govern your use of the CloseCadence website and services provided by CloseCadence LLC, a California limited liability company (“CloseCadence,” “we,” “us”). By using the site, booking a setup, or using the service, you agree to these Terms. A separate signed service agreement, if any, controls where it conflicts with these Terms.
1. The service
CloseCadence sets up and maintains a private command-center dashboard that organizes your real-estate transactions — filing documents, tracking your brokerage’s required-document checklist, and surfacing what’s due — using the tools (Google, e-signature) you already use and authorize.
2. Not legal, compliance, or brokerage advice
CloseCadence is an organizational and productivity tool, not a compliance service, law firm, or brokerage. Our document checklist reflects the required-document list you or your brokerage provide; it helps you stay organized and see what’s outstanding. It does not constitute legal, tax, or compliance advice, does not guarantee that any transaction is compliant, and does not replace your broker’s review, your transaction coordinator, or your own professional judgment. You remain solely responsible for your transactions, disclosures, deadlines, and regulatory obligations.
3. Accounts & authorized access
You’re responsible for your account, your credentials, and the accuracy of the information and access you provide. You authorize us to access your connected accounts only to provide the service, and you may revoke that access at any time. You must have the right to share any data you connect.
4. Fees & billing
Setup fees are billed as agreed at the start of your engagement. Subscriptions, where applicable, bill in advance on a recurring basis (monthly or annual) via Stripe and renew until cancelled; you can cancel anytime to stop future renewals. Fees are non-refundable except where required by law or expressly agreed. Per-seat plans bill by the number of seats in your organization.
5. Acceptable use
Don’t misuse the service: no unlawful use, no infringing or unauthorized data, no attempts to breach security, reverse-engineer, resell, or overload the service. We may suspend access for violations or to protect the service.
6. Intellectual property & your data
We own the CloseCadence software, dashboards, Transaction-Standard logic, brand, and all related IP. You own your data. You grant us a limited license to process your data solely to provide the service. We return or delete your data on request after your engagement ends, subject to legal retention.
7. Disclaimers
The service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the service will be uninterrupted, error-free, or that it will catch every document or deadline.
8. Limitation of liability
To the fullest extent permitted by law, CloseCadence will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or business. Our total liability for any claim arising out of the service is limited to the amounts you paid us for the service in the three (3) months before the claim.
9. Indemnification
You agree to indemnify and hold CloseCadence harmless from claims arising out of your data, your transactions, your use of the service, or your violation of these Terms or applicable law.
10. Termination
Either party may end the engagement as provided in your service agreement (or, absent one, on reasonable notice). On termination, your access ends and we return or delete your data on request.
11. Governing law & changes
These Terms are governed by the laws of the State of California. We may update these Terms and will post the new date above; continued use means you accept the changes.
CloseCadence LLC · [email protected] · Honolulu · Sacramento
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